Abandoned Cart Recovery automatically sends reminder emails to customers who leave items in their cart without completing checkout. This feature helps recover potential lost sales and re-engage interested customers.

Core Features:

• Sends automated emails 24 hours after cart abandonment
• Includes a "Complete Your Order" button linking to cart
• Customizable email content and branding elements
• Analytics to track abandonment and recovery rates

Email Trigger Requirements:

• Customer must enter email address during checkout
• At least one product in cart must be in stock
• Customer hasn't completed purchase within 24 hours
• Not available for subscription products or memberships

Setup Process:

1. Enable the Feature

• Navigate to Checkout settings
• Toggle on Abandoned Cart Recovery

2. Customize Email Content

• Modify subject line, message body, header, and footer
• Customize Reply-To and From addresses
• Send test email to preview appearance

3. Monitor Performance

• Track abandonment trends in Analytics
• View conversion funnel metrics
• Measure recovery success rates

Important Notes:

• Customers can opt-out via unsubscribe link
• No sensitive information is stored
• Feature can be disabled anytime
• Default email content can be restored if needed

To maintain customer privacy and choice:

• Unsubscribe option cannot be removed
• Only email addresses are collected
• Customers must re-enter payment info when returning

For optimal results, regularly review analytics data and adjust email content based on performance metrics.

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