Send targeted reminders to customers who abandon their checkout process to boost sales conversion. Research shows this can double completion rates.

The automated system sends a customizable email 24 hours after cart abandonment, helping re-engage potential customers while your store is still top of mind.

How It Works

• Sends automated email 24 hours after cart/checkout abandonment
• Customizable subject line, message, header and footer
• Includes "Complete Order" button linking to cart
• Disabled by default to prevent unwanted emails
• Customers can unsubscribe from abandoned cart emails

Email Triggers When:

• Customer enters email during checkout
• Leaves payment page without completing purchase
• At least one cart item remains in stock

Emails won't send if:

• Customer completes purchase before 24-hour mark
• Cart contains only product subscriptions
• Cart contains only memberships

Setup Instructions

1. Enable the feature:

   • Navigate to Checkout settings
   • Toggle on "Contacting Customers After Leaving Checkout Area"

2. Customize email content:

   • Access Customer Notifications menu
   • Preview and modify email template
   • Send test email to verify appearance

3. Monitor performance:

   • Track abandoned cart metrics in Analytics
   • View conversion funnel data
   • Measure email campaign success

Managing Settings

To restore default email content:

• Scroll to bottom of settings
• Click "Restore Defaults" (Note: This action cannot be undone)

To disable abandoned cart emails:

• Return to Checkout settings
• Toggle off the feature

No additional customer information beyond email is stored, and customers must re-enter payment details when completing their purchase.

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