
Update Domain Contact Information and Manage Whois Data
Domain contact information is essential for managing your domain properly. Here's how to handle it effectively on Squarespace:
Contact Information Importance
Keep your domain contact details current, especially your email address, as it's used for:
- Important domain notifications
- Domain ownership verification
- Transfer requests to other providers
Contact Roles
Four main contact roles are available:
- Owner: Primary contact and official domain registrant
- Admin: Secondary contact receiving most domain emails
- Tech: Backup contact for critical domain emails
- Billing: Backup contact for critical emails and billing matters
Formatting Requirements
Email Address:
- Avoid using Apple email addresses (@mac.com, @me.com, @icloud.com)
- Don't use email addresses associated with the registered domain
- Remove any trailing spaces
Phone Number:
- Enter without dashes or country code
- Country code adds automatically based on selected country
Address:
- Use Address 1 for street number and name
- Use Address 2 for apartment/floor numbers (optional)
- Leave State field blank if outside US/Canada
- Ensure correct postal code format
- Select country matching phone number
Organization:
- Minimum 4 characters
- At least 3 must be letters
- Optional for personal registrations
Editing Contact Information
- Access domain names dashboard
- Select domain and click Edit in Registration details
- Update information following formatting guidelines
- Verify email address accuracy
- Save changes
Verification Process
After changing Owner contact info:
- Verification emails sent to old and new addresses
- Must verify within 15 days to avoid suspension
- Can resend verification email if needed
Privacy Protection
- Whois privacy enabled by default
- Some country code domains (ccTLDs) don't allow privacy protection
- Can be disabled if needed
Backup Recommendation
Store domain contact information in a secure location for your records.
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