Email forwarding enables you to receive emails at a custom address matching your Squarespace-managed domain. This free service lets you create up to 100 email aliases that automatically redirect to your existing email address.

Email Forwarding vs. Custom Email Addresses:

• Forwarding (Free): Redirects emails to your existing inbox, but replies show your original email address
• Custom Email (Paid): Provides a dedicated inbox and ability to send emails from your custom address

Setup Requirements:

• Must use a Squarespace-managed domain
• Domain cannot have existing custom email addresses
• Only supports ASCII characters (no IDNs)
• Takes 24-48 hours to activate after verification

Unsupported Email Providers (Cannot forward to):

• aol.com
• centurylink.net
• icloud.com
• mac.com
• me.com
• squarespace.com
• yahoo.com
• Any provider using DKIM

Creating an Email Forward:

1. Go to domains dashboard
2. Select your domain
3. Click Email > Email Forwarding
4. Click Add rule
5. Enter alias (e.g., [email protected])
6. Enter destination email
7. Click Save
8. Verify via email link

Managing Forwards:

• Edit: Access Email Forwarding section and click Edit
• Delete: Click trash can icon next to rule
• Resend verification: Click "Resend verification email"

For Domains Using Custom Nameservers:

1. Review required DNS records
2. Add MX and TXT records to your nameserver provider
3. Wait 24-72 hours for changes to take effect

Note: After setup, verification email must be confirmed before forwarding begins. DNS records are automatically added and cannot be removed while forwarding is active.

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