Email forwarding allows you to receive messages sent to custom addresses at your domain (like [email protected]) and automatically redirect them to your existing email address. This service is free with Squarespace-managed domains.

Key Features:

• Create up to 100 email aliases
• Free with Squarespace domains
• Takes 24-48 hours to activate
• Requires verification via email

Eligibility Requirements:

• Domain must be managed by Squarespace
• No existing custom email address
• ASCII characters only (no IDNs)
• Cannot use certain email providers (aol.com, icloud.com, yahoo.com, etc.)

Email Forwarding vs. Custom Email Addresses:

• Forwarding: Free, single inbox, replies show original email
• Custom Email: Paid, dedicated inbox, replies show custom address

Setting Up Email Forwarding:

1. Open domain dashboard
2. Select domain
3. Click Email > Email Forwarding
4. Click Add Rule
5. Enter alias and forwarding address
6. Click Save
7. Verify via email link

Editing or Removing Rules:

1. Access domain dashboard
2. Select domain
3. Click Email
4. Find Email Forwarding section
5. Choose Edit or Delete

For Domains Using Custom Nameservers:

1. Review required DNS records
2. Log into nameserver provider
3. Add specified MX and TXT records
4. Wait 24-72 hours for updates

Important Notes:

• Cannot forward to multiple addresses
• DNS records auto-add for email forwarding
• Verification required for new/edited rules
• Previous Mailgun rules may cause conflicts
• Google Domains migrants need additional DNS setup

All changes typically take 24-48 hours to fully propagate through the system. For specific setup issues, contact your nameserver provider or Mailgun support.

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