A site access password prevents public access to your content by requiring visitors to enter a password. Before implementing site password protection, consider these key factors:

Password Requirements and Security

• Passwords are case-sensitive
• Site passwords must differ from your Squarespace account password
• Password sessions expire after 4 hours
• No individual logout option is available
• Visitor analytics only count after password entry

Important Considerations

• All visitors use the same password
• Password protection blocks e-commerce checkout functionality
• Search engines cannot access password-protected sites
• Sites will eventually disappear from search results after password implementation
• Trial sites can be Private or Password Protected

Setting Up Site Password Protection

Computer:

1. Open Site Availability panel
2. Select Password Protected
3. Enter visitor password
4. Click Save

Mobile App:

1. Tap More > Settings
2. Tap Site Availability
3. Select Password Protected
4. Enter password
5. Tap Save

Troubleshooting Tips

• Test in private browsing window
• Clear browser cache if issues persist
• Disable password managers when setting up
• Use plain text when copying passwords
• Check for individual page passwords if access issues continue
• For e-commerce sites, disable password protection before enabling checkout

To change or remove the password, return to Site Availability settings and either enter a new password or select Public/Private status, then save changes.

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