Reporting Analytics and Sales Data: A Guide to Squarespace's Sales Menu

Reporting Analytics and Sales Data: A Guide to Squarespace's Sales Menu

By Michael Thompson

December 25, 2024 at 03:43 AM

Sales data and donation information are available in your Squarespace Analytics dashboard through the "Sales" menu, offering essential statistics about revenue, orders, and conversions.

Sales Menu Availability

  • Available for all subscriptions
  • Website subscriptions require payment processor connection
  • Data available since January 2014
  • Donation tracking begins June 2024
  • Gift card sales shown after order placement

Accessing Sales Data

  1. Open Analytics menu
  2. Click Revenue
  3. Filter by date range
  4. Select sales channel:
    • Website (online store and memberships)
    • POS (in-person sales)
    • Third-party platforms
    • All channels

Key Performance Indicators (KPIs)

Revenue:

  • Total sales from orders and donations
  • Excludes shipping and taxes
  • Subtracts discounts
  • Doesn't account for refunds

Checkout:

  • Counts successful payments
  • Includes physical products, services, downloads, subscriptions, donations
  • Excludes invoices, scheduling, recurring subscriptions, gift cards, POS

Orders:

  • All completed orders
  • Includes subscription and recurring donation instances
  • Each membership counts as one order

Conversion Rate:

  • Percentage of visits resulting in payment
  • Formula: (Payments ÷ Total Visits) x 100

Average Order Value (ABV):

  • Revenue per order/donation
  • Formula: Revenue ÷ Orders

Revenue Per Visit (RPV):

  • Average revenue per visit
  • Formula: Revenue ÷ Visits
  • Useful for marketing ROI calculations

Visual Analytics

Line Chart:

  • Shows trends over time
  • Customizable timeframes
  • Hover for specific date data

Bar Charts:

  • Source comparison (top referrers)
  • Product comparison (top products)
  • Adjustable metrics (revenue, RPV, ABV)
  • Includes donation block performance

Donation Display:

  • New blocks show fund names
  • Previous blocks display block titles
  • Untitled blocks show no label
  • Additional metrics available in donation dashboard

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