Report Issues with Sent Email Campaigns

Report Issues with Sent Email Campaigns

By Michael Thompson

January 12, 2025 at 04:28 PM

Send blast campaigns to your mailing lists instantly or schedule them for later delivery. Here's how to send successful email campaigns:

Before Sending:

  • Create at least one mailing list
  • Set up sender information
  • Prepare your email draft
  • Verify your email and domain (if using custom email)
  • Add a physical address to your website
  • Review spam filter guidelines

Important Notes:

  • Campaigns won't send if you exceed monthly limits
  • Your device's timezone determines scheduled campaign timing
  • New subscribers may need to confirm their subscription
  • Campaigns cannot be resent to specific subscribers

Adding Email Information:

  1. Access Drafts in Email Marketing dashboard
  2. Edit your draft
  3. Add Subject and Preview Text
  4. Select recipients from mailing lists
  5. Set sender information
  6. Add official postal address

Black and white album cover

Black and white album cover

Testing Your Campaign:

  1. Send a test email to yourself
  2. Check all links and buttons
  3. Review for typos
  4. Verify image display
  5. Confirm unsubscribe link presence
  6. Test on multiple devices

Sending Options:

Immediate Send:

  1. Click Schedule
  2. Enable Instant Send
  3. Click Send to Recipients

Scheduled Send:

  1. Click Schedule
  2. Disable Instant Send
  3. Select date and time
  4. Click Schedule Campaign

Campaign Review Process:

  • All campaigns undergo automatic security review
  • Review typically takes minutes, occasionally hours
  • Campaigns show "Review Pending" status during review
  • Approved campaigns send automatically

Email Display Notes:

  • Unverified domains show "via squarespace-mail.com"
  • Custom email with verified domain removes these labels

Tracking Results:

  • Monitor opens, clicks, and delivery rates
  • View detailed analytics in Email Marketing dashboard
  • Compare performance with previous campaigns

Important Reminders:

  • Sent campaigns cannot be recalled
  • Contact support for sending issues
  • Avoid resending to prevent duplicates

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