Report: How to Fix Common Mailchimp Integration Issues & Malware

Report: How to Fix Common Mailchimp Integration Issues & Malware

By Michael Thompson

January 1, 2025 at 08:10 AM

Here's a streamlined guide for troubleshooting Mailchimp integration issues:

Common Issues Prevention

  • Keep form fields under 30 (Mailchimp's limit)
  • Ensure consistency across blocks connected to the same audience
  • Use new email addresses for testing integrations
  • Enable Google reCAPTCHA to prevent spam submissions

Email Submission Error Resolution

  1. Check the form connection:
  • Open Pages panel and locate affected page
  • Access block editor
  • Go to Storage tab
  • Disconnect and reconnect Mailchimp
  • Reselect target audience
  1. If problems persist:
  • Verify field count (max 30)
  • Check audience-block field consistency
  • Uncheck Mailchimp mandatory fields
  • Reset Mailchimp connection
  • Add legitimate emails manually

Fixing Connection Issues

  1. Uncheck Mailchimp mandatory fields:
  • Navigate to Audience page
  • Access Signup forms
  • Open Settings
  • Locate Audience fields and MERGE tags
  • Uncheck all Mandatory boxes
  1. Create new audience:
  • Set up empty audience in Mailchimp
  • Update block settings
  • Select new audience from dropdown
  1. Reset Mailchimp connection:
  • Disconnect form in block editor
  • Access Mailchimp integrations
  • Remove Squarespace connection
  • Reconnect and test submission
  • Relink all affected forms

Additional Troubleshooting

Subscriber Confirmation:

  • Check double opt-in settings
  • Verify confirmation email delivery
  • Review spam folder settings

Spam Prevention:

  • Follow DMARC policies
  • Use authenticated domains
  • Implement recommended Mailchimp delivery solutions

For persistent issues, consult Mailchimp's documentation or contact their support team directly.

Related Articles

Previous Articles