Report: How to Convert a Mobile Start Subscription to a Paid Website at Squarespace

Report: How to Convert a Mobile Start Subscription to a Paid Website at Squarespace

By Michael Thompson

February 28, 2025 at 04:35 AM

The Squarespace Mobile Start subscription lets you upgrade your trial website through the iOS app. Here's everything you need to know about this 30-day subscription option.

Subscription Options:

  • Personal Mobile Start
  • Business Mobile Start
  • E-Commerce Basic Mobile Start
  • E-Commerce Advanced Mobile Start

Current pricing is available in the app settings under payment.

Eligibility Requirements:

  • Website must be in trial phase or previously used Mobile Start
  • Upgrade only through iOS app (not available on Android)
  • Not eligible if website has/had a Standard Website Subscription

Key Terms:

  • 30-day duration with no auto-renewal
  • Can't purchase multiple months at once
  • Must stick with same plan or switch to Standard Website Subscription
  • Can only repurchase same Mobile Start plan after expiration

Unavailable Features:

  • Email Campaigns (post-trial)
  • Getty Images
  • Google Workspace
  • Domain registration/transfer
  • Point of Sale
  • Acuity Scheduling
  • Squarespace domain integration

How to Register:

  1. Open Squarespace iOS app
  2. Tap More > Settings > Payment
  3. Choose Subscription
  4. Review features and tap Purchase
  5. Confirm with Apple ID password

After Expiration:

  • Brief grace period before website deactivation
  • Options to reactivate:
    • Purchase another 30-day Mobile Start subscription
    • Upgrade to Standard Website Subscription

Cancellation:

  • Request refunds through Apple (not Squarespace)
  • Set website to Private to hide from visitors

Additional Notes:

  • Cannot use promo codes with Mobile Start
  • Payment management limited in app
  • Standard Website Subscription details viewable but not editable in app
  • Must use desktop for advanced payment settings

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