A comprehensive guide explaining the pricing, billing, and invoicing for your email marketing campaigns.

Email Campaign Pricing Features:

• Starter Plan: 500 monthly sends
• Core Plan: Up to 5,000 sends
• Pro Plan: Up to 50,000 sends
• Max Plan: Custom sending limits
• Unlimited contacts per mailing list
• Up to 20 mailing lists per subscription

Free Trial Includes:

• Unlimited mailing list size
• Three blast campaigns
• 5,000 email sends per campaign
• No time limit
• Cannot send test emails or remove branding
• Cannot set up automated campaigns

Subscription Management:

1. Must have active website subscription
2. Auto-renewal enabled by default
3. 15-day email reminder before renewal
4. Separate billing from website subscription
5. Admin/billing permissions required to purchase

How to Subscribe:

1. Open Email Marketing dashboard
2. Click Upgrade
3. Choose billing period (monthly/annual)
4. Select subscription plan
5. Confirm payment

Billing vs Usage Periods:

• Billing: Monthly or annual payment cycle
• Usage: Monthly reset based on start date
• Limits reset monthly regardless of billing cycle

Failed Payment Protocol:

• 15-day grace period for payment
• Multiple charge attempts
• Subscription expires after grace period
• Campaign sending paused until payment

Managing Your Subscription:

• View subscription details
• Check invoices
• Disable auto-renewal
• Cancel subscription
• Change plans anytime
• Update payment information

Important Notes:

• Sales tax may apply based on location
• Cannot return to free trial after paid subscription
• Can maintain mailing lists without active subscription
• 20 mailing list maximum per subscription
• Usage limits apply to both blast and automated campaigns

Each email sent counts as one send toward your monthly limit. For example, sending to 100 subscribers counts as 100 sends from your monthly allowance.

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