How to Troubleshoot Domain Verification Issues in Google Workspace
Before verifying your Google Workspace domain, ensure you have:
- Located your temporary password from the welcome email
- Agreed to Google's Terms of Service
- Attempted initial domain verification in the Admin Console
Common Domain Verification Issues:
For Squarespace Sites:
- Remove any homepage password protection
- Enable the homepage
- Ensure homepage isn't a demo page
- Verify third-party domain connections are correct (allow 72 hours for changes)
For Non-Squarespace Sites: Attempt domain verification using TXT records before proceeding further.
How to Retry Domain Verification:
- Access Google Workspace panel
- Click "Retry" under verification error message
- Refresh browser
- Success: Retry button disappears
- Failure: Retry button reappears
Adding TXT Record (If Retry Fails):
For Squarespace Domains:
- Open Google Workspace Admin Console in private/incognito mode
- Get your unique verification record
- Access domain dashboard
- Select your domain and click DNS
- Choose "Google Workspace Verification" from Add Preset dropdown
- Enter verification code
- Add record and verify in Admin Console (allow 10-60 minutes for propagation)
For Third-Party Domains:
- Follow your domain host's specific instructions for adding TXT records
- Use the Google-provided verification code starting with "google-site-verification="
Note: DNS changes may take up to 72 hours to fully propagate. If issues persist, ensure all DNS settings are correct and wait for full propagation before retrying verification.