Running a traceroute can help identify domain connectivity issues and server communication problems. Here's how to perform a traceroute on different operating systems:

Before Starting:

• Clear your browser cache
• Try basic browser troubleshooting
• Verify if the issue is domain-related, site expiration, or platform-specific

Windows Instructions:

1. Click Start menu and select Run
2. Type "cmd" and press Enter
3. In the command prompt, type: tracert yourdomain.com
4. Press Enter
5. Copy the results

Mac OS Instructions:

1. Open Spotlight Search
2. Search for and open Terminal
3. Type: traceroute yourdomain.com
4. Press Enter
5. Copy the results

Linux Instructions:

1. Open terminal window
2. Type: traceroute -I yourdomain.com
3. Press Enter
4. Copy the results

Note: Replace "yourdomain.com" with your actual domain name in all commands.

After completing the traceroute:

• Save the results
• Include them when contacting technical support
• Make sure to include the complete output for accurate troubleshooting

Understanding the results will help identify where connection problems occur between your computer and the destination server.

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