Steps to cancel a domain transfer to Squarespace and manage potential cancellation issues.

You can cancel a domain transfer as long as it shows "Transfer pending" status in the Domains panel and hasn't been approved by your domain provider.

When You Can Cancel

• During "Transfer pending" status
• Before domain provider approval
• Before the domain is released to Squarespace

How to Cancel a Transfer:

1. Navigate to the Domains panel
2. Select the pending transfer domain
3. Click the ... (three dots) menu
4. Choose "Cancel transfer"
5. Confirm cancellation

If Transfer Shows "In Progress":

• Contact your current provider to reject the transfer
• Provider's ability to reject depends on whether they've released the domain
• If the domain is already released, cancellation may not be possible

When Cancellation Isn't Possible:

• If the provider has released the domain to Squarespace
• Transfer must complete before any further action
• Must wait 60 days before transferring to another host
• Transfer cannot be reversed once the domain is released

Best Practices:

• Check with your domain provider before canceling
• Cancel through both Squarespace and your provider
• Act quickly once you decide to cancel
• Ensure your provider continues hosting the domain

Contact your current domain provider immediately if you're unsure about the transfer status or need additional assistance with cancellation.

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