Import and display your Etsy customer reviews seamlessly on your Squarespace site's product detail pages. This guide explains how to transfer reviews, manage them, and understand their display settings.

Imported Review Content:

• Customer images and names
• Review dates
• Product images and titles
• Review text
• Star ratings

Import Process:

1. Navigate to Customer Reviews panel
2. Select Import next to Etsy Reviews
3. Click Sign in and import
4. Grant access to your Etsy account
5. Wait up to 20 minutes for import completion
6. Click View reviews once finished

Important Notes:

• Import is a one-time process (no automatic syncing)
• Reviews appear below all products when store reviews are enabled
• Review appearance cannot be customized
• New reviews must be added through Squarespace, not Etsy

Re-importing Reviews:

1. Open Customer Reviews panel
2. Click Re-import

• Can be done once daily
• Doesn't affect existing reviews
• Updates with latest Etsy feedback

Managing Reviews:

• To hide all Etsy reviews: Disable Imported Reviews in Customer Reviews settings
• To delete specific reviews: Contact Etsy for removal, then re-import

Review Display:

• Reviews appear on product detail pages
• Not visible in Customer Reviews panel
• Must import Etsy products before importing reviews
• All reviews show under each product when store reviews are enabled

This integration helps maintain consistency between your Etsy and Squarespace presence while providing valuable social proof for your products.

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