A domain redirect allows you to point your Squarespace domain to a third-party website while keeping the original URL visible in the browser. This guide explains how to properly redirect both domains and subdomains.

Prerequisites:

• Must use Squarespace name servers
• Cannot redirect pre-set domain names
• Only works with Squarespace-managed domains

Redirecting to a Non-Squarespace Site:

1. Add a CNAME Record:

• Go to Domains dashboard > DNS Settings
• Delete default records
• Add Custom Record
• Type: CNAME
• Host: www
• Data: Provider's URL
• Save changes

2. Add an A Record:

• Add another Custom Record
• Type: A
• Host: @
• Data: Provider's IP address
• Save changes

Redirecting a Subdomain:

1. Access root domain's DNS Settings
2. Add Custom Record:

• Type: CNAME (for URL) or A (for IP)
• Host: subdomain name (e.g., "blog")
• Data: Provider's URL or IP
• Save changes

Important Notes:

• Changes take 24-72 hours to propagate
• Test using private browsing window
• Cannot redirect to specific pages
• Special instructions apply for services like Big Cartel, ClickFunnels, etc.

Troubleshooting:

• Resolve DNS conflicts by disconnecting third-party domains
• Ensure name fields contain 4+ characters
• If redirect fails after 72 hours, reset name servers and disable/re-enable DNSSEC

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