How to Add MX Records for Google Workspace Email Setup

How to Add MX Records for Google Workspace Email Setup

By Michael Thompson

January 12, 2025 at 08:42 PM

Going straight into the content:

MX records are essential for sending and receiving emails with Google Workspace (formerly G Suite). Here's how to add them correctly to ensure proper email functionality.

Verify Existing MX Records

  1. Navigate to your domain dashboard
  2. Select your Squarespace domain
  3. Click [DNS]
  4. Look for Google Workspace DNS records

You should see either five MX records:

List of Priority Data

List of Priority Data

Or one consolidated record:

Google Record Priority and Data Table

Google Record Priority and Data Table

Adding MX Records

For Squarespace-Managed Domains:

  1. Open DNS settings
  2. Click "Add Presets"
  3. Select "Google Workspace"
  4. Wait for automatic record creation

For Third-Party Domains:

  • Follow Google's email instructions after signup
  • Add MX records through your domain provider's DNS settings

For Subdomains:

  1. Go to DNS settings
  2. Click "Add Record" under Custom Records
  3. Enter subdomain in Host field
  4. Select MX as Type
  5. Set Priority to "10"
  6. Enter "smtp.google.com" in Data field

Important Notes:

  • DNS changes can take up to 72 hours to propagate
  • If email stops working after adding new records:
    1. Remove all existing MX records
    2. Re-add the new MX records
    3. Wait for propagation
  • For domains not purchased through Squarespace, contact Google or your domain provider for support

Troubleshooting

If emails aren't working after 72 hours:

  1. Verify record configuration
  2. Check for any error messages
  3. Ensure Google Workspace subscription is active
  4. Contact support if issues persist

Remember to maintain only one set of MX records (either the five individual records or the single consolidated record) to avoid conflicts.

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