Frequently Asked Questions: Squarespace Commerce Support & Features
Squarespace Commerce is a global e-commerce platform that allows you to sell products and services worldwide. Here's what you need to know about its key features and capabilities:
Payment and Currency
- Available on Business and Commerce plans
- Accepts payments globally through Squarespace Payments, Stripe, PayPal, and Square
- Supports one currency at a time
- Compliant with Strong Customer Authentication (SCA) for European Economic Area sales
Shipping Options
- Flat rate shipping
- Price by weight
- Free shipping
- Carrier calculated shipping (Advanced Commerce plan)
- Custom shipping zones for regional restrictions
Product Capabilities
- Up to 10,000 products per site
- Physical and digital products
- Subscription-based products
- Gift cards
- Free digital downloads
- Donation acceptance
- Inventory tracking
- Out-of-stock management
Tax and Financial Features
- Automatic U.S. tax rates via TaxJar (free with Commerce plans)
- Manual international tax rates
- VAT/GST support
- Tax-inclusive pricing
- 1099-K forms provided by payment processors
Store Management
- Abandoned cart recovery
- Export orders to CSV
- Connect to warehouse services
- Point of sale integration (iOS only)
- ShipStation integration
- Tracking number support for shipping notifications
Security and Technical Features
- SSL protection on checkout and payment pages
- Inventory management
- API integration capabilities
- Cart persistence for returning customers
Restrictions and Limitations
- Must comply with Squarespace's Product-Specific Terms
- Cannot defer payment until shipping
- Prices must display cents
- One currency at a time
- Not available on Squarespace 5
For disputes or fraudulent charges, contact your payment processor directly. You can temporarily suspend sales by activating product waitlists and setting stock levels to zero.