
Fix Email Delivery Issues with Squarespace: Troubleshooting Guide
If you're not receiving emails from Squarespace, several quick fixes can resolve the issue:
Check Your Email Address Ensure your account has the correct email address listed. You can verify and update this in your account settings.
Enable Email Notifications
- Go to your account settings
- Review notification preferences
- Enable all relevant notifications you want to receive
Check Spam Folder
- Look in your spam/junk folder for missed communications
- Search for "Squarespace" in all folders
- If found in spam, mark as "not spam"
Create an Allow List
- Add official Squarespace email addresses to your safe senders list
- Mark Squarespace as a trusted sender
- Configure your email filters to accept Squarespace communications
Still Not Working?
- Contact Squarespace support using an alternative email address
- Double-check all account settings
- Ensure your email service provider isn't blocking the messages
Quick Tips:
- Keep your email inbox clean and organized
- Regularly check spam folders
- Update your email filters periodically
- Keep your contact information current
Remember that email delivery can sometimes be delayed due to server traffic or maintenance. If problems persist after trying these solutions, reach out to Squarespace support directly for personalized assistance.
Related Articles

How to Add and Manage Custom Name Servers in DNS Records
