Fix Email Delivery Issues with Squarespace: Troubleshooting Guide

Fix Email Delivery Issues with Squarespace: Troubleshooting Guide

By Michael Thompson

January 9, 2025 at 01:16 PM

If you're not receiving emails from Squarespace, several quick fixes can resolve the issue:

Check Your Email Address Ensure your account has the correct email address listed. You can verify and update this in your account settings.

Enable Email Notifications

  1. Go to your account settings
  2. Review notification preferences
  3. Enable all relevant notifications you want to receive

Check Spam Folder

  • Look in your spam/junk folder for missed communications
  • Search for "Squarespace" in all folders
  • If found in spam, mark as "not spam"

Create an Allow List

  1. Add official Squarespace email addresses to your safe senders list
  2. Mark Squarespace as a trusted sender
  3. Configure your email filters to accept Squarespace communications

Still Not Working?

  • Contact Squarespace support using an alternative email address
  • Double-check all account settings
  • Ensure your email service provider isn't blocking the messages

Quick Tips:

  • Keep your email inbox clean and organized
  • Regularly check spam folders
  • Update your email filters periodically
  • Keep your contact information current

Remember that email delivery can sometimes be delayed due to server traffic or maintenance. If problems persist after trying these solutions, reach out to Squarespace support directly for personalized assistance.

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