Digital Product Analytics: Track Pricing Plans & Customer Engagement

Digital Product Analytics: Track Pricing Plans & Customer Engagement

By Michael Thompson

February 22, 2025 at 10:07 AM

View your digital product performance and pricing plan statistics through Squarespace analytics to gain insights about customer behavior and plan popularity.

Sales Analytics

  • Tracks seven key performance indicators including Revenue, Units sold, Checkouts, Orders, Conv. Rate, AOV, and RPV
  • Includes data from both recurring subscription and fixed-amount pricing plan payments
  • Free pricing plans are not reflected as they bypass checkout

Sales by Product Analytics

  • Lists individual pricing plans with Revenue, Units sold, and Orders metrics
  • Shows revenue from recurring and fixed-amount payments
  • Views and Conv. rate columns remain blank (product-specific metrics only)

Purchase Funnel Analytics

  • Tracks Visits, Started Checkout, and Purchased stages
  • Excludes Viewed product and Added to cart stages for pricing plans
  • Subsequent subscription charges not included in funnel data

Traffic Sources Analytics

  • Shows visitor origin before plan sign-ups
  • Includes revenue breakdown by traffic source
  • Helps identify most effective marketing channels

Site Content Analytics

  • Monitors pageviews for blog, course, video, and member site pages
  • Only counts views from signed-up members
  • Excludes paywall views from tracking

Important Notes:

  • Free plan signups skip checkout and aren't reflected in sales data
  • Paywall views don't count toward pageview statistics
  • Analytics available regardless of website plan tier

This data helps optimize pricing strategies, understand customer behavior, and improve digital product offerings based on actual usage patterns and revenue performance.

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