If you notice an unexpected charge from Squarespace, it's likely due to one of these reasons:

• Pre-authorization charges ($0.00 or $1.00) to verify payment information
• Automatic renewal fees for active subscriptions
• Independent subscriptions that weren't canceled separately

Charges appear as "Squarespace, Inc" or "SQSP" with an invoice number on bank statements.

Important: Before disputing charges with your bank, investigate the charge to avoid service interruptions.

How to Find Charges in Your Squarespace Account

For Website Subscriptions:

1. Go to Squarespace account dashboard
2. Open Billing panel
3. Select site and click Invoices
4. View latest invoice details

For Domain-Only Subscriptions:

1. Open Domains dashboard
2. Select domain
3. Click Billing > Invoices
4. View latest invoice

Locating Charges on Bank Statements

Look for:

• Charges beginning with "SQSP" or "Squarespace Inc."
• 9-digit invoice number after "INV."

Common Charge Scenarios

Pre-authorization:

• Occurs when adding/updating payment methods
• Usually $0.00 or $1.00
• Automatically canceled before billing

Double Charges:

• Different amounts may indicate separate subscriptions (website, domain, Google Workspace)
• Identical amounts should be reported to support

Canceling Subscriptions

Website Subscriptions:

• Cancel immediately (site goes offline)
• Disable auto-renewal (site remains until expiration)
• Request refund if eligible

Domain Subscriptions:

• Cancel within 5 days of registration
• Disable auto-renewal for future billing

Google Workspace:

• Billed monthly/annually per user
• Verify email accounts in Billing panel
• Cancel subscription if needed

Remember: Each subscription must be canceled individually to prevent future charges.

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