Report Domain Management Issues for Google Workspace Reseller Domains

Report Domain Management Issues for Google Workspace Reseller Domains

By Michael Thompson

January 20, 2025 at 02:33 PM

Managing a domain registered through Google Workspace involves understanding how to handle various domain management tasks between Google Workspace and Squarespace. Here's what you need to know:

Understanding Your Reseller Domain

When you register a domain through Google Workspace, it's managed by both Google Workspace and Squarespace, with Squarespace acting as the registrar and Google Workspace as the reseller.

How to Identify Your Reseller Domain:

  1. Open your domain dashboard
  2. Click on the domain name
  3. Look for the reseller's name below the domain's expiration date

Domain Management Tasks

Google Workspace Tasks:

  • Cancel domain
  • Enable/disable automatic renewal
  • Handle refunds
  • Update payment information

Squarespace Tasks:

  • Add and edit DNS records
  • Configure domain forwarding
  • Edit domain contact information
  • Modify nameservers
  • Enable Whois protection
  • Manage domain locks
  • Handle domain transfers

First-Time Squarespace Sign-In:

  1. Log out of any existing Squarespace accounts
  2. Visit squarespace.com/login
  3. Click "Continue with Google"
  4. Select your Google Workspace account
  5. Follow the sign-in instructions

Domain Verification

You'll receive an email titled "[Action required] Verify your Squarespace domain contact" after registration. Verify within 15 days to prevent domain locking.

Important Notes:

  • You cannot transfer a reseller domain to a Squarespace website
  • Canceling Google Workspace doesn't automatically cancel your domain
  • Domain billing remains with Google Workspace while other settings stay with Squarespace

Linking to Squarespace Websites

You can connect your reseller domain to a Squarespace website, but payment settings will remain separate and managed through Google Workspace.

Cancellation Options

If your domain is less than five days old, you may cancel through Google Workspace and re-register through Squarespace directly. Be aware that canceling makes the domain available to others.

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