How to Use Mailchimp with Squarespace: Integration Guide

How to Use Mailchimp with Squarespace: Integration Guide

By Michael Thompson

December 31, 2024 at 02:18 AM

Mailchimp integration with Squarespace allows you to manage email marketing, grow subscribers, and sync e-commerce data effectively. Here's everything you need to know:

Key Features and Options:

  • Collect email addresses through forms and newsletter blocks
  • Add newsletter pop-ups and checkout sign-up options
  • Create newsletters from blog posts
  • Sync orders, products, and customer information

Domain Authentication (Custom Domains Only)

Create these CNAME records in Squarespace DNS settings:

  1. First Record:

    • Type: CNAME
    • Host: k2._domainkey
    • Data: dkim2.mcsv.net
  2. Second Record:

    • Type: CNAME
    • Host: k3._domainkey
    • Data: dkim3.mcsv.net

Then complete authentication in Mailchimp (may take time to propagate).

Form and Newsletter Block Integration

Important Guidelines:

  • Use new, empty Mailchimp audiences for best results
  • Keep form fields identical across multiple blocks
  • Limit audience fields to 30 maximum
  • Field values cannot exceed 255 characters

Connection Steps:

  1. Click Storage in Block Editor
  2. Click Connect next to Mailchimp
  3. Sign in to Mailchimp
  4. Select target audience

Double Opt-In Settings

  • Enabled by default to reduce spam
  • Recommended for EU compliance
  • Can be disabled through form editor
  • Access via Storage tab > Mailchimp

Multiple Blocks and Accounts

Best Practices:

  • Use separate audiences for each form/newsletter block
  • Ensure identical fields when connecting multiple blocks
  • Different Mailchimp accounts can be used for different forms

E-commerce Integration

Features:

  • Sync products and orders
  • Transfer customer information
  • Track website traffic from campaigns
  • Automate email marketing based on customer behavior

Troubleshooting Tips:

  1. Form Issues:

    • Verify required fields match in both platforms
    • Check field character limits
    • Ensure audience settings are correct
  2. Connection Problems:

    • Reset connections
    • Verify field consistency
    • Reconnect through Storage tab
  3. Authentication Issues:

    • Double-check CNAME records
    • Allow time for DNS propagation
    • Verify domain settings in both platforms

This integration enables comprehensive email marketing automation while maintaining data synchronization between platforms. For specific issues, consult Mailchimp's documentation or support.

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