Product pre-orders help manage customer demand for out-of-stock items. While there's no built-in pre-order system, you can use product waitlists to notify customers when items become available.

Setup Process

1. Add your product normally, but make these key adjustments:

• Set inventory levels higher than zero to keep products visible
• Add clear shipping timeframes in the product description
• Change "Add to Cart" button text to "Pre-Order"

To modify the button text:

• Go to Checkout in the product editor
• Click Custom Button
• Enable Custom Label
• Enter "Pre-Order"
• Click Apply

Important Considerations

• Include detailed shipping timelines in product descriptions
• Add links to your terms and policies regarding cancellations and returns
• Set higher inventory levels if gauging customer interest
• Enable product waitlists for customers who prefer to wait for stock

Best Practices

1. Keep customers informed:

• Create a blog documenting production progress
• Send regular order status updates
• Use promotional pop-ups for pre-order announcements

2. Order Management:

• Process orders through the Orders menu once stock arrives
• Maintain clear communication about delivery times
• Update inventory levels accurately

Enable product waitlists as a backup option for customers who prefer to wait until items are in stock before purchasing.

Once your pre-order system is set up, focus on customer communication and transparent delivery timelines to ensure a positive shopping experience.

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