
How to Set Up and Accept Pre-Orders in Your Online Store
Managing pre-orders effectively helps gauge customer interest and forecast inventory needs. Here's how to set up and handle pre-orders in your store:
Setting Up Pre-Order Products
- Add products normally to your store
- Set inventory levels above zero to keep products visible
- Include clear shipping timeframes in product descriptions
- Link to terms and conditions for cancellations and returns
Customizing the Pre-Order Button
- Navigate to product editor's [Checkout] section
- Click [Custom Button]
- Enable [Custom Label]
- Enter "Pre-Order" as button text
- Click [Apply]

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Managing Customer Communication
- Enable product waitlist to notify customers when items restock
- Process orders through the [Orders] panel when stock arrives
- Keep customers updated on order status
- Create blog content showcasing production process
Promotional Strategies
- Use promotional pop-ups to highlight pre-order items
- Add announcement bars for important updates
- Build and maintain a mailing list for customer updates
- Regularly communicate production milestones
Best Practices
- Set realistic delivery timeframes
- Maintain clear communication with customers
- Document production process for transparency
- Monitor inventory levels and customer interest
- Process orders promptly when stock becomes available
By following these guidelines, you'll create a smooth pre-order experience while building customer trust and managing expectations effectively.
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