
How to Accept and Manage Product Preorders: A Complete Guide
Product preorders can be effectively managed using product waitlists. While there's no native preorder functionality, you can implement a system to handle preorders efficiently.
Setting Up Preorders
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Add your product normally
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Set stock levels above zero to keep products visible
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Update product description with:
- Expected shipping times
- Terms and policies
- Order cancellation details
- Return policy information
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Modify the Add to Cart button:
- Navigate to Payment section
- Click Custom Button
- Enable Custom Label
- Change text to "Preorder"

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Managing Preorders
- Enable product waitlists to notify customers when items become available
- Fulfill orders promptly once products are in stock
- Keep customers informed about order status
- Process orders through the Orders panel when products arrive
Best Practices
- Create blog content about the production process
- Maintain regular communication with customers
- Use promotional pop-ups or announcement bars
- Implement clear shipping and return policies
- Set realistic expectations for delivery times
Additional Considerations
- Monitor inventory levels carefully
- Update product availability status regularly
- Provide clear cancellation policies
- Consider implementing mailing lists for updates
- Use announcement bars for important updates
Remember to maintain transparent communication throughout the preorder process and keep customers informed about their order status and expected delivery dates.
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2/17/2025
How to Accept and Manage Pre-Orders: A Complete Guide
2/17/2025