Domain Transfer FAQ: Essential Information

A successful domain transfer to Squarespace requires your domain to meet these key requirements:

• Must have a Squarespace-supported TLD
• Must be unlocked
• Must be at least 60 days old since registration or last transfer
• Must have no active DNSSEC records

Transfer Process & Timeline:

• Takes 1-15 days, depending on your current provider
• Requires one-year registration extension (ICANN requirement)
• Transfer itself is free; registration fee varies by TLD

Important Transfer Considerations:

• Custom email addresses may experience temporary downtime
• Browser cache clearing may be needed to see the new site
• Site content isn't transferred, only domain hosting and DNS settings
• Email services can be maintained through MX record transfer

Domain Management After Transfer:

• You retain full domain ownership
• All domain settings and billing managed through Squarespace
• SSL certificate provided with activated SSL
• Subdomains can be created after transfer completion

Best Practices:

• Back up emails, contacts, and settings before transfer
• Consider linking domain before transfer to minimize downtime
• Check with current provider about special features or settings
• Verify domain eligibility and expiration status
• Remove any DNSSEC records before initiating transfer

For expired domains, transfers may be possible within the grace period (typically 30 days post-expiration). Consult your current provider before proceeding with expired domain transfers.

Note: While transferring is recommended for centralized management, linking remains a viable alternative if transfer isn't possible or desired.

For troubleshooting failed transfers, check your email for notifications and review the domains dashboard for status updates.

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