How to Disconnect a Third-Party Domain from Your Website

How to Disconnect a Third-Party Domain from Your Website

By Michael Thompson

December 12, 2024 at 07:35 PM

To disconnect a third-party domain from your Squarespace site, follow these essential steps:

Before Disconnecting:

  • Set a new primary domain if you're removing your current primary domain
  • Note that disconnecting won't cancel any linked Google Workspace accounts
  • For GoDaddy domains connected automatically, additional manual disconnection is required
  • Expired site deletion automatically disconnects all third-party domains

Step 1: Disconnect Domain

  1. Log into your Squarespace site
  2. Navigate to the Domains panel
  3. Select the third-party domain
  4. Scroll to find and click "Disconnect domain"
  5. Confirm by clicking "Disconnect" in the popup

Step 2: Update DNS Records

  1. Log into your domain provider account
  2. Remove all Squarespace DNS records
  3. Contact your domain provider for specific DNS editing instructions

Important Notes:

  • DNS records won't change automatically upon disconnection
  • Your domain will continue pointing to Squarespace until DNS records are updated
  • Visitors will see an error message until DNS records are properly configured
  • For GoDaddy domains, contact their support team for additional disconnection steps
  • Domain management steps vary by provider; consult their documentation for specific guidance

Remember: If your domain is used for Google Workspace, you'll need to separately cancel that service if desired. Check your account dashboard's Domains tab if unsure about domain connections.

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