How to Create and Sell Downloadable Digital Products

How to Create and Sell Downloadable Digital Products

By Michael Thompson

January 18, 2025 at 05:41 AM

Downloadable products let you sell digital files like music, e-books, artwork, and PDFs. Customers receive a 24-hour download link after purchase, with automatic link renewal if expired.

Key Requirements:

  • Maximum file size: 300 MB
  • One file per product
  • Remove special characters from filenames
  • SSL certificate required
  • No variants, SKUs, or subscriptions allowed

Creating a Downloadable Product:

  1. Select "Download" when adding a new product

Download icons on a white background

Download icons on a white background

  1. Add product details:
    • Name
    • Description
    • Images (drag and drop or click "Add Images")

Empty image insertion field

Empty image insertion field

  1. Upload your file:
    • Click "Upload File" or drag and drop

Yellow box with gray text

Yellow box with gray text

  1. Set pricing:

    • Standard price
    • Optional sale price
  2. Add organization:

    • Categories (max 25 characters)
    • Tags (max 80 characters)

"Add" and "Organization" highlighted

"Add" and "Organization" highlighted

  1. Add SEO description (optional)

Squarespace admin panel

Squarespace admin panel

  1. Publish or save draft

Note: Product won't save without uploaded file

Unable to save the product

Unable to save the product

Customer Download Process:

  • Immediate access on order confirmation page
  • Automatic email with download link
  • 24-hour link expiration
  • Automatic link renewal if expired
  • Manual link resend available through Orders panel

Marketing Options:

  • Email campaigns
  • Social media integration (Facebook, Instagram)
  • Custom forms and buttons
  • Promotional tools
  • Automated email sequences

Test your setup by placing a test order before launching your downloadable product.

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