How to Create and Manage Discount Codes in Squarespace

How to Create and Manage Discount Codes in Squarespace

By Michael Thompson

November 19, 2024 at 06:51 PM

Starting a new promotion in your store is easy and can help drive sales. Here's how to create effective discounts:

Types of Discounts Available:

  • Complete orders
  • Orders above a specific amount
  • Orders with minimum product quantities
  • Individual products
  • Product categories
  • Digital product pricing plans

Creating a New Discount:

  1. Open the Discounts panel and click "Add Discount"

  2. Choose your discount type:

    • Percentage off
    • Fixed amount off
    • Buy X Get Y
    • Free shipping/regional delivery
  3. Select how customers will access the discount:

    • Promotional code (customer enters at checkout)
    • Automatic discount (applies when conditions are met)
  4. Configure discount details:

    • Name (visible during checkout)
    • Valid products/categories
    • Minimum purchase requirements
    • Usage limits
    • Start/end dates

Important Settings:

Usage Limits:

  • Total order limit
  • One per customer
  • Subscription payment limits
  • Expiration dates

Subscription Rules:

  • First payment only
  • All recurring payments
  • Exclude subscription products

Tips for Effective Discounts:

  • Keep promo codes simple (e.g., SUMMER20)
  • Set clear start/end dates
  • Monitor usage through the Discounts panel
  • Promote via email campaigns or notification bars
  • Test the discount before going live

The discount will appear to customers during checkout once active. You can manage all discounts through the Discounts panel, including scheduling future promotions and tracking usage.

Remember: Some advanced features require the Advanced Commerce or Digital Products plan.

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