How to Connect and Configure Stripe Payment Processing on Squarespace

By Michael Thompson

December 4, 2024 at 03:28 PM

Connect Stripe to accept credit cards, debit cards, Apple Pay, and other payment methods for your Squarespace store. Here's a step-by-step guide to set up and manage your Stripe integration.

Connect Your Stripe Account

  1. Open the Payments panel in your store
  2. Click "Connect an existing Stripe account"
  3. Log in to your Stripe account or create a new one in the pop-up window

Note: If the pop-up doesn't appear, disable browser pop-up blockers or browser extensions.

For Existing Stripe Accounts:

  • Enter your email address
  • Enter your password
  • Select the correct account if you have multiple

For New Stripe Accounts:

  • Enter email and password
  • Complete the signup flow
  • Provide tax ID/EIN or social security number

Squarespace credit card form

Squarespace credit card form

Test Your Integration

  1. Enable test mode to process orders without actual charges
  2. Toggle "Enable test mode" to on
  3. Save your settings

Test mode button

Test mode button

Important Considerations:

  • Use one Stripe account per site to avoid disconnection issues
  • You can link the same bank account to multiple Stripe accounts
  • Afterpay/Clearpay integration available for eligible merchants

Disconnecting Stripe:

  1. Go to Settings > Selling > Payment
  2. Scroll to "Accept payments with Stripe"
  3. Click Manage
  4. Select "Disconnect Stripe"

Stripe page with disconnect button

Stripe page with disconnect button

Support Information:

Squarespace Support handles:

  • Connection issues
  • General setup questions
  • Refunds
  • Order management
  • Payment-related problems

Contact Stripe directly for:

  • Declined charges
  • Prohibited products
  • Account verification
  • Bank information updates
  • Password resets

Additional Features:

  • Compatible with PayPal integration
  • Supports subscription products
  • Offers multiple payment options at checkout
  • Includes automatic payment verification

Remember: Updating your Stripe password may require reconnection to maintain services. Keep your account details current to ensure uninterrupted payment processing.

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