DNS records are essential for establishing proper connections between your domain and online services. Here are the key situations where you might need help from your domain provider:

Domain Transfers:

• Check transfer eligibility and requirements
• Verify if email services will continue functioning
• Confirm domain unlocking status
• Troubleshoot failed transfers
• Verify administrator contact information

Connecting Domains:

• Add required DNS records:
  • CNAME Records:
    1. www → ext-cust.squarespace.com
    2. [verification code] → verify.squarespace.com
  • A Records:
    • @ → 198.185.159.144
    • @ → 198.185.159.145
    • @ → 198.49.23.144
    • @ → 198.49.23.145

Email Campaign Verification:

• Add these DNS records:
  1. CNAME: squarespace_domainkey → [unique verification code]
  2. TXT: @ → [unique verification code]
  3. TXT: _DMARC → [unique verification code]

Troubleshooting Tips:

• If CNAMEs aren't supported, use TXT records instead
• For SSL certificate issues, check CAA records
• Allow up to 24 hours for DNS changes to propagate
• Ensure your provider allows full DNS access
• Compare DNS settings between Squarespace and your provider

Always contact your domain provider directly for:

• Technical DNS questions
• Custom email configuration
• Domain-specific settings
• Verification issues
• Transfer restrictions

Remember that DNS changes can take up to 24 hours to fully propagate across the internet.

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