Find and Sign Up for Gated Content: A Complete Customer Guide

Find and Sign Up for Gated Content: A Complete Customer Guide

By Michael Thompson

February 7, 2025 at 06:27 AM

Visitors can explore and purchase digital products through pricing plans displayed on sign-up pages or paywalls. These pages show detailed descriptions, perks, and pricing options for each plan.

Digital products page layout

Digital products page layout

When selecting a plan, customers can choose between payment options like one-time payments or installments using a price picker.

To access gated content, visitors:

  1. Click [Sign Up] on their chosen plan
  2. Create an account or sign in
  3. Complete payment (if applicable)
  4. Access content through their customer account panel

Customer account creation

Customer account creation

Payment options include:

  • Credit card (all payment types)
  • PayPal (one-time payments only)

After purchase, customers receive:

  • Welcome email with login instructions
  • Order confirmation emails for recurring subscriptions
  • Optional renewal notifications 15 days before renewal date

To manage digital products, customers can:

  • View purchased content through their account panel
  • Access membership details and renewal information
  • Check subscription status and payment history

To enable subscription renewal notifications:

  1. Open [Customer Notifications]
  2. Select [Subscription Orders] > [Subscription Renewal]
  3. Enable [Send to Registrants]

Note: Renewal notifications aren't available for subscriptions renewing within:

  • 11 weeks for weekly renewals
  • 2 months for monthly renewals

Customer account panels display:

  • Active memberships
  • Pricing plan details
  • Renewal frequencies
  • Upcoming renewal dates

Members can access their purchased content immediately through their customer account panel by clicking on the specific digital product, which opens in a new tab.

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