
Find and Sign Up for Gated Content: A Complete Customer Guide
Visitors can explore and purchase digital products through pricing plans displayed on sign-up pages or paywalls. These pages show detailed descriptions, perks, and pricing options for each plan.
Digital products page layout
When selecting a plan, customers can choose between payment options like one-time payments or installments using a price picker.
To access gated content, visitors:
- Click [Sign Up] on their chosen plan
- Create an account or sign in
- Complete payment (if applicable)
- Access content through their customer account panel
Customer account creation
Payment options include:
- Credit card (all payment types)
- PayPal (one-time payments only)
After purchase, customers receive:
- Welcome email with login instructions
- Order confirmation emails for recurring subscriptions
- Optional renewal notifications 15 days before renewal date
To manage digital products, customers can:
- View purchased content through their account panel
- Access membership details and renewal information
- Check subscription status and payment history
To enable subscription renewal notifications:
- Open [Customer Notifications]
- Select [Subscription Orders] > [Subscription Renewal]
- Enable [Send to Registrants]
Note: Renewal notifications aren't available for subscriptions renewing within:
- 11 weeks for weekly renewals
- 2 months for monthly renewals
Customer account panels display:
- Active memberships
- Pricing plan details
- Renewal frequencies
- Upcoming renewal dates
Members can access their purchased content immediately through their customer account panel by clicking on the specific digital product, which opens in a new tab.
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