Built right into your online store, custom checkout forms allow you to gather essential information from customers during purchase. Here's how to set one up:

Setting Up Your Form:

1. Go to the "Checkout" menu
2. Navigate to Additional Fields
3. Enable Custom Checkout Form
4. Click Edit Custom Checkout Form

Creating Form Fields:

1. Replace the default Form Name with your preferred title
2. Add new fields by clicking Add Form Field
3. Customize each field with:
   • Title
   • Description
   • Required/Optional status

For each field, you can add instructions and mark it as required if needed.

Form Placement and Visibility:

• Appears below Shipping field (physical products)
• Shows below Email field (digital products)
• Not visible for personal sales
• Integrates with Apple Pay on supported devices

Popular Use Cases:

• Gift messages
• Delivery instructions
• Referral surveys
• Terms of service agreement

Accessing Form Submissions:

• View in Order Details
• Check email notifications
• Export in CSV format with orders

Remember to test your form by placing a sample order to ensure everything works as intended.

Apple Pay Integration:

• Form displays on order summary page
• Optional fields appear in collapsible menu
• Customers complete form before checkout

This feature helps you collect vital customer information while maintaining a smooth checkout experience.

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