Adding Statement Descriptors: Update Your Stripe Business Information

Adding Statement Descriptors: Update Your Stripe Business Information

By Michael Thompson

November 28, 2024 at 02:29 AM

A statement descriptor is the text that appears on your customers' credit card statements after they make a purchase through Stripe. It helps customers identify transactions from your business on their monthly statements.

By default, Stripe displays basic information about your business, which may include:

  • Business name
  • Website URL
  • Business location
  • Phone number

The exact information shown depends on how the customer's bank formats their statements.

To edit your statement descriptor in Stripe:

  1. Log into your Stripe account
  2. Navigate to Settings
  3. Click on Public Details
  4. Scroll to Public Business Information
  5. Enter your preferred statement descriptor
  6. Click Save

Best practices for statement descriptors:

  • Keep it short and recognizable
  • Use your company or domain name
  • Make it easy for customers to identify
  • Avoid confusing abbreviations

By customizing your statement descriptor, you can reduce chargebacks and customer confusion by making your charges easily identifiable on credit card statements.

The statement descriptor helps build trust with customers and reduces the likelihood of disputed charges due to unrecognized transactions.

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