
Adding Statement Descriptors: Update Your Stripe Business Information
A statement descriptor is the text that appears on your customers' credit card statements after they make a purchase through Stripe. It helps customers identify transactions from your business on their monthly statements.
By default, Stripe displays basic information about your business, which may include:
- Business name
- Website URL
- Business location
- Phone number
The exact information shown depends on how the customer's bank formats their statements.
To edit your statement descriptor in Stripe:
- Log into your Stripe account
- Navigate to Settings
- Click on Public Details
- Scroll to Public Business Information
- Enter your preferred statement descriptor
- Click Save
Best practices for statement descriptors:
- Keep it short and recognizable
- Use your company or domain name
- Make it easy for customers to identify
- Avoid confusing abbreviations
By customizing your statement descriptor, you can reduce chargebacks and customer confusion by making your charges easily identifiable on credit card statements.
The statement descriptor helps build trust with customers and reduces the likelihood of disputed charges due to unrecognized transactions.
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