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Helping Your Business Navigate Challenging Times with Squarespace
Keep your online presence strong and communicate effectively with customers during unexpected circumstances using these essential Squarespace tools and features.
Essential Communication Tools
Display important updates prominently using:
- Notification bars at the top of your website
- Promotional pop-ups for urgent messages
Expand Your Online Sales Presence
Convert your physical business to online sales by:
- Setting up an online store (requires Basic subscription or higher)
- Connecting payment processors
- Configuring tax settings
- Establishing shipping options
- Adding products to your shop page
Manage orders easily through desktop or the Squarespace mobile app.
Local Business Solutions
Offer flexible pickup and delivery options:
- Local pickup and delivery services
- Curbside pickup via flat-rate shipping option
- Restaurant delivery through ChowNow integration or Tock reservations
- Third-party delivery service links (DoorDash, Caviar, Seamless)
Additional Revenue Streams
Support your business during downtimes with:
- Gift card sales (available for all e-commerce subscriptions)
- Donation blocks for customer contributions
- Subscription service management with pause options
Customer Communication Strategies
Keep customers informed through:
- Email campaigns with branded content
- Dedicated policy pages for business updates
- Clear communication about:
- Return policies
- Safety measures
- Operating hours
- Capacity limits
Community Support
Connect with other business owners in the Squarespace Forum to share strategies and get additional ideas for maintaining your online presence during challenging times.
Training Resources
Access additional support through:
- E-commerce video tutorials
- Comprehensive online guides
- Expert-led webinars
These tools help maintain business continuity and customer relationships during unexpected circumstances, from natural disasters to public health emergencies.