A comprehensive guide to fix Facebook sharing issues and ensure your content appears correctly when shared on the platform.

Common Issues and Solutions

Facebook Shares Wrong Image

• Check if social sharing logo is being used correctly
• Ensure images are larger than 200x200 pixels (recommended: 2500 pixels)
• Use Facebook Debugger tool to refresh cached content

Using Facebook Debugger Tool:

1. Open Facebook Debugger
2. Enter URL and click Debug
3. Check Link Preview section
4. Click Fetch again if needed
5. Resubmit content to Facebook

Posting to Facebook Profiles vs Pages

• Direct posting to personal profiles isn't allowed
• Content can only be shared to Facebook business pages
• Manual sharing required for personal profiles

Fixing Content Not Appearing on Facebook Page:

1. Open Connected Accounts
2. Select Facebook account
3. Enable Show embedding option
4. Choose Content Destination
5. Save changes

Missing Facebook Page in Content Destination:

1. Log into Facebook
2. Go to Business Integrations
3. Select Squarespace
4. Enable page management permissions
5. Save settings

Reconnecting Disconnected Facebook Account:

1. Log out of Facebook
2. Access Squarespace site
3. Open Connected Accounts
4. Disconnect existing account

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